Shipping Policy

Shipping & Delivery

At Janvi Jewellers, we are committed to delivering your orders as quickly and safely as possible.

Order Processing

All orders are typically processed within 1–2 business days after order confirmation. Once processed, orders are dispatched through our trusted logistics partners.

Estimated Delivery Time

We aim to deliver most orders within 3–5 business days from the date of dispatch. However, delivery timelines may vary depending on the customer's location, courier network coverage, and other operational factors.

Possible Delays

While we make every effort to ensure timely delivery, unforeseen circumstances beyond our control may occasionally cause delays. These may include, but are not limited to:

• Adverse weather conditions

• Natural disasters

• Public holidays

• Government restrictions or regulatory requirements

• Transportation disruptions

• High seasonal demand or festival periods

• Other force majeure events

In such situations, we kindly request your patience and understanding while our team works closely with courier partners to ensure your order reaches you as soon as possible.

Order Tracking

Once your order has been shipped, tracking information will be shared via email, SMS, or WhatsApp (where applicable) to help you monitor your shipment's progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order. Delays or additional charges arising from incorrect or incomplete address information may be the responsibility of the customer.

Contact Us

If you have any questions regarding your shipment, please feel free to contact our customer support team. We will be happy to assist you and provide updates regarding your order status.

Thank you for choosing Janvi Jewellers. We appreciate your trust and look forward to serving you.